Fighting Carrier Rebills

For those of you who have had the unpleasant experience of getting a rebill from a carrier for either a re-weigh or reclassification, we’re happy to fight them for you, and with the right amount of ammunition, we can usually win.  However, the carriers are making it more difficult to win these battles.  If you do get a rebill, here is what the carrier will want to look at for your claim.

Changes to the weight, commodity, cubic feet or density after the freight has delivered will not be accepted unless proof of weight, commodity or density can be established and accepted by the carrier as satisfactory proof.

“Proof” is described as an invoice or packing slip along with a pre-printed spec sheet or catalog page, which lists the commodity description, weight and shipping dimensions.   It may also be helpful to have a picture of the shipment weight as it’s sitting on the scale, or a weight scale printout signed by the driver.  The more information you can provide, the better.

If an invoice or packing slip is not available, then a copy of the spec sheet or catalog information page identifying the freight which must correspond to an order/product number, which can also be found on the original bill of lading.

A new bill of lading covering the same shipment or another copy of the original bill of lading with typed or hand-written description, weight, density or class changes will not be accepted as proof.  Upon receipt of the above documentation, a change to the NMFC classification may be submitted.

If you do get a rebill you think is unfair, forward me the information as outlined above, and I will fight the carrier on your behalf.